Service and 24/7 operation

Service and 24/7 operation – responsibility also after commissioning

Indoor mobile coverage, DAS installations, and Private 5G installations are critical infrastructure. Once the solution is operational, stable monitoring, rapid response, and clear accountability are essential.
At KM Telecom, we offer DAS service 24/7, DAS operation 24/7, as well as Private 5G service 24/7 and Private 5G operation 24/7, where uptime, capacity and performance must be documented - even after delivery.
We support both single installations and complex mobile infrastructures, where coverage, operator connectivity, security and network performance are included as a single mission-critical platform - regardless of whether it is a DAS solution or a Private 5G solution.

Our service agreements may include, among other things:

  • Ongoing monitoring and performance analysis
  • Proactive troubleshooting and capacity monitoring
  • Documented maintenance and system control
  • Coordination of operator-related matters
  • 24/7 emergency and on-call system

With ours DAS service 24/7, DAS operation 24/7 as well as service and operation on Private 5G installations, we ensure that the mobile infrastructure not only works upon delivery – but continues to deliver stable and predictable performance in operation.

"Service agreements are tailored to the criticality of the solution and the customer's needs - from daily operations to full 24/7 readiness."

Would you like help finding the best solution for your business?

Contact us for a no-obligation meeting.

Michael Hermansen

Michael Hermansen

CEO

Mathias Hermansen

Mathias Hermansen

Department Manager

Mathilde Frederiksen

Mathilde Frederiksen

Project manager

Thomas Schultz

Thomas Schultz

Project manager

About us

KM Telecom is a family-owned company with over 20 years of expertise in data networks, mobile coverage and telecom solutions for businesses – always with the customer's needs and long-term solutions at the center.

This is how we think

We make the complex simple. Our approach is technically strong, solution-oriented and founded on a desire to deliver a stable and future-proof infrastructure – every time.

Company culture

We believe in old virtues in a modern industry: working hard, keeping promises, and being trustworthy. Our culture is built on professional pride, collaboration, and respect – both internally and towards our customers.